Coperion K-Tron Service FAQ
Do you offer Fixed Price Startup and Preventive Maintenance service?
Yes, both fixed price startup services and preventive maintenace contracts are available at a significant savings. Please request a quotation for your specific installation.
What is the typical turnaround time for repairs?
The average turnaround time is 2 to 3 weeks
Is it possible to get a quicker turnaround in an emergency?
Yes, we offer a 36-hour turnaround for an extra charge.
Does Coperion K-Tron need to be made aware of items to be sent in for repair?
Yes, it is necessary to call the Repairs department to have a Material Return Authorization (MRA) number issued before sending in anything.